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Online florists are a safe bet

I used to be one of those who were scary of online shopping since it involved using my credit card and revealing my credit card number. I was so because we never know of its misuse. As a result I never bought anything online.
This Mothers Day, I was away from my mom on some project in Hannover, Germany and wanted to gift her some flowers. I had no other choice but to go for online florists. I researched a lot on the internet to select a secure online florist. Shortlisted a handful of online florists with a high grade encryption (256 bit) and such other secure certifications and placed an order for Mothers Day Carnations in a Vase from Pickupflowers.
Further, I went for a delivery on 11th of May instead of 13th to make sure that my order is delivered without being affected by the peak sales and flower deliveries of Mothers Day. I called my mom on 12th only to find that the flowers were not delivered. That is why I prefer not to shop online.
Immediately, I mailed the florists complaining about the non-delivery of flowers and asked them to refund my money back.
In response, I got a reply back from them (Pickupflowers) - "Dear Brad, Thanks for the patience. We have just received a response from our local florist and they have confirmed non-delivery of the order due to technical problems. We have immediately reprimanded the local florist for missing the order delivery and have asked them to deliver an upgraded arrangement with a note of apology, which should get delivered anytime today. As our service has not come to the service standards we have set for ourselves, we would be delivering the upgraded arrangement free of cost and would be refunding the amount we charged you. We sincerely apologize and promise not to repeat this. Yours Truely, Sai Pickupflowers.com"
Add they did it!! Hats off to the great service and the wonderful Replace and Refund Policy of Pickupflowers.com.

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